Returns & Exchanges
At Smooche, we want you to love your glow; if you are not completely satisfied with your purchase, you can return your products within 30 days of delivery. Please ensure items are in their original packaging and meet our hygiene safety standards for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.
Package Securely
Carefully pack your beauty products to prevent damage during transit and drop the package off at any authorized carrier location.
Receive Your Refund
After our team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing